PRIVACY
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Privacy Policy

Last updated: February 16, 2026

1. Introduction

At PERE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. We've written this in plain language so you can understand what happens with your data. By using PERE, you consent to the data practices described in this policy. If you have questions, please contact us—we're here to help.

2. Information We Collect

2.1 Information You Provide

When you use PERE, you provide us with certain information directly. This includes:

  • Account Information: Username, email address, password (hashed)
  • Profile Information: Preferences, language settings, currency preferences
  • License Information: License keys, subscription details, purchase information
  • Content: Videos, images, and other content you upload or process through the Service
  • Communication: Messages, feedback, or inquiries you send to us

2.2 Automatically Collected Information

When you use PERE, we automatically collect certain technical and usage information to provide and improve the Service. This includes:

  • Usage Data: How you interact with the Service, features used, processing activities
  • Device Information: Device type, operating system, browser type, IP address
  • Session Data: Session tokens, login times, activity timestamps
  • Technical Data: Error logs, performance metrics, crash reports

2.3 Payment Information

We use trusted third-party payment processors (like Polar) to handle all payment transactions securely. We never see or store your complete payment card information. We only receive and store information necessary to manage your subscription, such as billing address and transaction identifiers—never your full card details.

3. How We Use Your Information

We use your information to provide, maintain, and improve PERE. Specifically, we use it to:

  • Provide, maintain, and improve the Service
  • Process and manage your account and subscription
  • Authenticate your identity and authorize access to the Service
  • Process and store your content as requested
  • Send you service-related communications (license keys, account updates, security alerts)
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve the Service
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service
  • Send you marketing communications (with your consent, which you can opt out of at any time)

4. How We Share Your Information

We never sell your personal information. We may share your information only in these specific circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Payment processing (Polar and related payment processors)
  • Email delivery services (Resend)
  • Cloud hosting and infrastructure providers
  • Analytics and monitoring services

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information with your explicit consent or at your direction.

5. Data Storage and Security

We take security seriously. We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored on secure, encrypted servers. We use industry-standard encryption for data both in transit (when it's being sent) and at rest (when it's stored). Your passwords are hashed using secure algorithms (bcrypt) and are never stored in plain text—we can't even see your password.

6. Data Retention

We keep your personal information only as long as necessary to provide PERE and fulfill the purposes outlined in this Privacy Policy. In some cases, we may need to retain certain information longer to comply with legal obligations or for legitimate business purposes (like resolving disputes or enforcing agreements).

  • Account Data: Retained while your account is active and for a reasonable period after account deletion
  • Transaction Data: Retained for legal and accounting purposes (typically 7 years)
  • Content: Retained as long as your account is active, or as specified in your subscription terms
  • Logs: Retained for security and troubleshooting purposes (typically 90 days to 1 year)

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to access your personal information and receive a copy of your data in a structured, commonly used format. You can request your data export through your account settings or by contacting us.

7.2 Correction and Deletion

You can update your account information at any time through your account settings. You also have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, dispute resolution).

7.3 Opt-Out

You can opt out of marketing communications by clicking the unsubscribe link in our emails or by updating your preferences in your account settings.

7.4 Cookie Preferences

You can manage your cookie preferences through your browser settings or our cookie consent banner.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you. Cookies are small data files stored on your device. We use cookies for:

  • Essential Cookies: Required for the Service to function (e.g., authentication, session management)
  • Analytics Cookies: Help us understand how users interact with the Service
  • Marketing Cookies: Used to track visitors across websites for marketing purposes (with your consent)

You can control cookies through your browser settings. However, please note that disabling certain cookies (especially essential ones) may affect PERE's functionality and your user experience.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Service features. We'll notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, we're here to help. Please contact us:

Email: [email protected]

For data access or deletion requests, you can also use the data export and account deletion features in your account settings.

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